Privacy Policy

LEGAL AND PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from GSI Outdoors online shop (the “Site”) at www.GSIOutdoors.com.

WHAT INFORMATION DOES GSI OUTDOORS COLLECT?

One of the major concerns for internet users today is certainly the question of privacy and collection of personal information. At GSI Outdoors, we promise to always be forthright with the collection of your information. No matter what, we will guard your personal information as though it were our own.

In the vein of transparency, we want you to know what information we collect, when it is being collected and how that information will be used. Through the process of ordering products, replacement parts, warranty or other items from GSI Outdoors, we do have to collect certain personal information necessary to fulfill your order such as name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Payment information such as credit card numbers is collected by our third party payment processors PayPal and Authorize.net. 

For more information on PayPal, visit: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

For more information on Authorize.net, visit: https://www.authorize.net/about-us/dpa.html

When creating an account on GSIoutdoors.com you will also provide an email address and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.

Additionally, the GSI Outdoors servers used to host our website identify a web visitor’s Internet Service Provider, IP Address, Domain, timezone and basic information about the user’s Internet Browser software and the computer’s operating system. The servers also take note of which page directed a given user to the GSI Outdoors site, which pages are visited most often, how long users view individual pages as well as which page on the site was just visited, allowing the user to go back to his or her most recent search results. This “Device Information” is used to assess the effectiveness of our websites and does not contain information relating to an individual user’s identity.

In compliance with the laws governing the collection of information from minors, GSI Outdoors does not collect information from children under the age of 18 in the European Union or Asia Pacific regions, or under the age of 13 in the United States or Latin America. Users who do not meet these age limits are not to provide information on GSI Outdoors websites and are required to have their parents or guardian do so instead.

GSI Outdoors will not sell, rent, trade or lease your personal information for the purpose of marketing, advertising or other purpose. We will only disclose personal information when required to do so by law or to protect the rights, property or personal safety of GSI Outdoors, our customers or the general public.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

California Consumer Privacy Act Notice: Pursuant to the § 1798.110 of the California Consumer Privacy Act (“CCPA”), the categories of personal information that we have collected about individual consumers in the preceding twelve months are:

• Identifiers (such as name, email address, IP address, etc.)
• The categories of personal information listed in the California Customer Records Statute (such as name, address, telephone number)
• Inferences about personal preferences and attributes drawn from profiling (e.g., using cookies)

 

HOW DO WE USE ORDER AND ACCOUNT INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

WHAT ABOUT INFORMATION THAT I SUBMIT? HOW IS IT USED?

Certain portions of the GSI Outdoors website may allow you to post personal information. GSI Outdoors prefers that users do not use these portions of the site to post personal information as these areas of the site are open to public view. Posting of personal information on these pages is considered deliberate and voluntary and as a result, this information is exempt from the GSI Outdoors Privacy Policy.

Information posted, either on public areas of the website, or transmitted to GSI Outdoors as feedback (reviews, questions, comments, recipes, suggestions, or similar) or as data or materials (photos, videos, writings, or other works) will be considered non-confidential and non-proprietary. As much as we appreciate you sharing thoughts and inspiration, GSI Outdoors does not accept or consider unsolicited ideas therefore GSI Outdoors will not have any obligation of any kind to such feedback or materials. If you still choose to send us a Submission you are agreeing to grant GSI Outdoors, Inc . and its subsidiaries a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license (with rights to sublicense) to reproduce, use, disclose, modify, display and to distribute these materials to others without limitation. If you do not agree to these terms, please do not post or transmit information to GSI Outdoors.

DOES GSI OUTDOORS USE COOKIES? 

Although something of an obscure term shrouded in misinformation and distrust, a “Cookie” is actually a small text file stored on a user’s computer that allows a given website to recognize repeat visitors and to thus provide a tailored user experience to that visitor. Most browsers can be easily configured to disable third party cookies or to disable all cookies to protect user privacy. GSI Outdoors uses cookies only to improve a user’s experience with the site by providing more focused links to products based upon an individual user’s tastes. These cookies only function while browsing GSI Outdoors sites and are not used to collect personal information about our users. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

You can change your web browser settings at any time to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you do not accept cookies, however, our website may not function properly for you, and you may not be able to use some sections or functions of our websites. To learn more about cookies and how to manage and delete them, visit http://www.allaboutcookies.org.

HOW IS THIS INFORMATION COLLECTED?

We collect “Device Information” using the following technologies: 

- “Cookies” are small text files stored on your device or computer that allows a given website to recognize repeat visitors and to thus provide a tailored user experience to that visitor. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” record events that reoccur on the Site. Collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

HOW CAN I USE THE GSI OUTDOORS WEBSITE? 

By accessing this website you acknowledge compliance with the laws governing copyrights, trademarks, service marks, patents, trade secrets, proprietary rights and other protections afforded the information, content and materials contained on the site (including, but not limited to graphics, images, video clips, audio, video images, or other types of content). This “Site Information” is the property of GSI Outdoors, Inc. and/or their suppliers or licensors. Unless expressly authorized by GSI Outdoors, you are authorized to electronically copy or print a hard copy of any document published by GSI Outdoors on the website solely for your personal, non-commercial use. This authorization is conditional to your agreement to and compliance with all copyright and other proprietary notices contained within those documents. You are prohibited from using any other documents or information provided by GSI Outdoors for any other use without prior written approval from GSI Outdoors, or their suppliers or licensors as applicable. You are further prohibited from distributing, selling, licensing, modifying, transmitting, renting, leasing, adapting, publishing, publicly displaying, reproducing, or creating derivative works based upon the Site Information. The designs of the GSI Outdoors websites remain the property of GSI Outdoors, Inc. The site and its elements, including its design, logos, graphics, sounds, images and other types of content, may be protected by copyright, database, trademark or other laws and may not be copied, distributed or imitated without specific written authorization. Unauthorized use of the materials or information contained on GSI Outdoors websites may violate applicable criminal or civil laws, including but not limited to copyright, trademark or privacy laws. View our Terms of Service. 

DOES GSI USE BEHAVIORAL ADVERTISING? 

We do use your information to provide you with targeted advertisements and marketing communications we believe is relevant to you. To find out more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

 

 

 

ADDITIONAL PRIVACY RIGHTS

 

California Rights

This section applies to California residents only.

•  California Consumer Privacy Act (CCPA). Pursuant to the CCPA (Section 1798.100 et seq. of the California Civil Code), residents of California have the following rights:
• Right of access to your personal information, up to twice a year at no charge, including:
• The categories of personal information GSI Outdoors collects about the consumer,
• The categories of sources of the consumer’s personal information,
• The business or commercial purpose for collecting or selling the consumer’s personal information,
• The categories of any third parties with whom the business shares the consumer’s personal information, and
• The specific pieces of personal information collected about the consumer.
• Right to request deletion of data, subject to certain exceptions, such as where the information is needed to provide services to the consumer, or for security or legal reasons.
• Right to not be discriminated against for exercising your rights under the CCPA, such as denial of services or higher pricing.
• Right to opt out of having your personal information sold.

You can exercise your rights under the CCPA by calling our toll-free number set forth in the contact information below.

No sale of personal information. In the twelve months prior to the effective date of this Privacy Policy, we have not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.

• California Minors. California residents under age 18 (“California Minors”) have additional privacy rights under California law. A California Minor who uses the services has the right to either remove content or information posted on the Services by such user, or, if removal of such information by the user himself or herself is not enabled or possible, the user may request and obtain removal of such content or information. To have any content or information provided by a California Minor removed by us, contact our Privacy Policy Compliance Officer at the contact information provided below. This removal does not ensure complete or comprehensive removal of any such content or information posted.

 European Rights

This section applies if you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland.

Legal Basis for Processing. When we process your personal information, we will only do so when:

• We need to use your personal information to perform our responsibilities under our contract with you, for example to deliver products that you ordered from us.
• We have a legitimate interest in processing your personal information.
• We find such processing is necessary to comply with our legal obligations.
• We have your consent to do so. When your consent is the legal basis for our processing, you may withdraw such consent at any time.

Data Retention. We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests. Subject to certain limitations, you have the right to access personal information we hold about you and to ask that your personal information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please contact us at the contact information provided below.

Questions or Complaints.  If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en  

For individuals in the UK: https://ico.org.uk/global/contact-us/  

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Canadian Rights

This section applies to Canada residents only.

 Under the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), we are required to comply with certain principles with respect to your personal information. These principles are:

1.  Accountability: We are accountable for the personal information we collect from you. We have developed a data protection policy for your business and appointed the data privacy officer to help you with any concerns related to your personal information.

2.   Identifying purposes for collection of personal information: This Privacy Policy identifies our purposes for collecting your personal information.

3.   Obtain valid, informed consent: We require your consent to the ways in which we collect, use and disclose your personal information, except is some limited, specific situations and as permitted by law (for example, to comply with laws and regulations, to protect our legitimate business interests, and to cooperate with law enforcement and governmental agencies’ requests). If we add a new use, we will request and obtain your consent for that new use before using your personal information in that new way. You may withdraw your consent by notifying us as specified below.

4.  Limiting collection to identified purposes: We limit the amount and type of the personal information we gather to what is necessary for the purposes identified in this Privacy Policy.

5.  Limiting use, disclosure, and retention: We limit our use, disclosure and retention of personal information to the purposes and uses identified in this Privacy Policy. We will destroy or erase your personal information when it is no longer necessary for those authorized purposes.

6.   Accuracy: We seek to keep your personal information correct and up-to-date. However, we will assume that the information we are supplied is accurate unless we are notified otherwise. You may contact us at any time to correct your personal information in our systems.

7.  Safeguards: We use reasonable and appropriate safeguards to keep personal information secure and private and guard against unauthorized access, loss, and theft.

8.  Openness: We make our privacy policies and practices easily available. If you have any questions, you may contact us at any time as set forth in the Contact Us section below.

9.   Access: If you request access to your personal information that is in our system, by contacting us as set forth below, we will provide you with a copy of that information within 30 days. Upon your request, we will also inform you if we have any of your personal information, explain how we’ve you’re your personal information, and provide a list of any other organizations to which your personal information has been disclosed.

10.  Recourse for complaints: You have the right to challenge our compliance with these guidelines. We commit to investigate all complaints and to modify our privacy practices if necessary.

If you wish to exercise any of your rights relating to your personal information or data under the principles outlined above, you may contact our data privacy officer at the contact information set forth below. We may be unable to remove personal information to the extent that it is permitted or required to be retained by applicable law or document retention and data backup policies, or if removal is not practicable due to technological reasons. Please note that removal of your personal information may prevent or hinder us from providing further services and information to you.

We may require you to provide sufficient information to permit us to provide an account of the existence, use, and disclosure of personal information. The information provided shall only be used for this purpose.

Your personal information may be transferred outside of Canada for processing and storage. We may store personal information on servers located in other jurisdictions, including the United States. Please note that privacy laws in such jurisdictions differ from Canadian privacy laws (e.g., PIPEDA) and that in some jurisdictions your personal information may be accessed by law enforcement authorities or the courts in such jurisdictions.

 

 

 

 

CHANGES 

We reserve the right to update, change, or replace any part of the Privacy Policy. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

CONTACT US

For more information about our privacy practices or if you have questions please contact us by email at support@gsioutdoors.zendesk.com or by mail using the details provided below: 

GSI Outdoors

Re: Privacy Policy Compliance Officer

1023 S Pines Rd, Spokane WA 99206, United States

1-800-704-4474

support@gsioutdoors.zendesk.com

Last Updated and Effective as of: March 4, 2022