Return unused item(s) purchased at gsioutdoors.com within 30 days from the date of the order for a complete refund. Returned items must be in their original packaging.
Please include the RMA form so we can quickly process your refund and credit the card used for the purchase. Refunds may take up to three weeks to process due to the time often required for shipping and bank processing. Exchanges are not available. GSI Outdoors cannot issue credit for items lost during return shipping if proof of tracking is unavailable.
To process a return, please fill out an RMA form. You will need to enter the following information to process your return: Name, Email, Order #, Order Date, Item and Reason for Return.
GSI Outdoors does not currently offer prepaid return shipping labels.Ship gsioutdoors.com returns to:
GSI Outdoors Returns
1023 S Pines Road
Spokane WA 99206
Have any other questions?
Email us at: firstname.lastname@example.org
Or give us a call at 1-800-704-4474
All GSI Outdoors products purchased in North America are covered by a Lifetime Warranty against material and workmanship defects. Products found to be defective will be repaired or replaced at our discretion and GSI Outdoors reserves the right to make the determinations as to the use of this policy. Products failing due to normal wear and tear, abuse or natural breakdown of materials over extended use and time will be repaired for a nominal fee.